A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
13,000 - 20,000 /महीना
Goelectronix Technologies Private Limited
सेक्टर 19 कोपर खैरेन, मुंबई
ग्राहक सहायता / टेलीकॉलर में 0 - 3 वर्षो का अनुभव
फुल टाइम
Contact customers through calls and other communication channels regarding pending payments and outstanding amounts.
Follow up with customers for timely payment and recovery of dues.
Handle customer queries, complaints, and service-related concerns professionally.
Maintain accurate records of customer interactions, payments, commitments, and follow-ups.
Explain payment details, due dates, and company policies clearly to customers.
Coordinate with the accounts and field teams regarding outstanding payments and recovery cases.
Follow up regularly on committed payment dates.
Escalate unresolved or critical customer issues to the reporting manager.
Maintain daily recovery and follow-up reports.
Ensure professional and respectful communication with customers at all times.
Achieve assigned recovery and customer service targets.
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