कस्टमर केयर सर्विस

We are looking for a Customer Care Service. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹15000 - ₹32000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

• Handle customer calls in a professional and efficient manner

• Address customer queries, concerns, and complaints with a problem-solving approach

• Maintain accurate records of customer interactions and follow-ups

• Provide timely and relevant information to customers to resolve their issues

• Work collaboratively with other teams to escalate and resolve complex issues

• Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
  

Job Requirements:

The minimum qualification HSC / Grad - Fresher & Experience Both can apply Min Experience 6 months. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary.

Candidates for Domestic must be open to a 6 days working week during the Rotational shift 1 week off

Candidates for International must be open to a 5 days working week during the Rotational shift 2 week off

Age 18 - 45

Walk-in Interview Drive
Bernad Consultancy Services Pvt Ltd
Crystal Plaza Office No 28 - 1st Floor Near Mira Road Station 401107

Interview Timing - 12pm to 5pm
Monday to Friday

• इस फुल टाइम ग्राहक सहायता / टेलीकॉलर Job में 0 - 1 वर्षो का अनुभव वाले उम्मीदवारों की जरुरत है।