Customer Care Representative

Job description

Role & responsibilities

We are currently having openings in our Voice Process (L2) 100% work from office.

With fixed salary & permanent hiring.

• Designation-

Customer Support Associate (L2).

• Job Profile-

Have to resolute customers query Voice Call

• Mandatory Criteria-

Min HS Passed.

Fresher & experienced both can apply

Excellent verbal communication skill in English & Hindi without major MTI for Voice

process

Should have not applied for any Flipkart interview in last 3 month

Customer orientation.

Ready to work in 24/7 Shifts

No planned leave for upcoming 3 month after joining

10 hours of the day, 9 hrs. work and 1 hour break

5 days working (rotational week off)

Should have a typing speed of 25WPM with 90% accuracy

• Interview Structure-

HR round - General check.

Typing Test

OPS round – General Check

Voice Versant (V3 and above)

PMAP

Client Round – Video Call

• Payouts –

Salary for minimum 6 months experience candidate – 212,000 LPA, 15.8 K/Month.

Fresher- 200,000 LPA, 14.500 K/ Month.

100% fixed salary

Pick up or drop for odd shifts

• Documents Required –

Education Mark sheets

Aadhar Card

Pan Card

Offer letter, Exp Letter & last 3 months pay slips (for experienced people only)

E_ Aadhar Card

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