A Naukri Group company
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A Naukri Group companyLoginHire Local Staff
25,000 - 37,000 /महीना
Talvent Hr Solutions Llp
बोमनाहल्ली, बैंगलोर
ग्राहक सहायता / टेलीकॉलर में 6 - 24 महीने का अनुभव
Full Time
We are looking for a Customer Care Executive to join our team at Sagility to handle customer calls, provide exceptional customer support and resolve queries related to Industry. The role offers an attractive in-hand salary of upto 37k and opportunities for growth.
Key Responsibilities:
Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Job Requirements:
The minimum qualification for this role is PUC and 6months to 2years. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days with rotational offs during Night shift.
