We are looking for a Customer Care Representative to join Leading MNCs to handle customer calls & chats, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹16,000 (starting for freshers ) -upto ₹45,000 (for experienced) and opportunities for growth.
Key Responsibilities:
Handle customer calls / chats professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Job Requirements:
The minimum qualification for this role is 12th Pass and 0 - 4 years of experience with Excellent English Communication. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the Rotational shift.
Interested Candidates, drop your resume on sana.khan@talentbridgecareers.com or on Whatsapp - 9235689877
Regards,
Sana - Senior Talent Acquisition
TalentBridge Careers