RESPONSIBILITIES:
Handle customer inquiries via phone, or chat.
Resolve customer issues in a professional and timely manner.
Promote and sell products/services to customers when required.
Achieve customer satisfaction and sales targets.
Maintain accurate customer records and documentation.
Collaborate with internal teams to resolve customer concerns.
Follow company policies and quality standards.
Requirements
Minimum 1 year of relevant experience in Customer Support or Sales (must be verifiable with official employment documents).
Experience must be supported by valid documents, such as:
Experience letter
Offer/Appointment letter
Relieving letter
Salary slips or bank statements (if required)
Strong verbal and written communication skills.
Basic computer knowledge and familiarity with MS Office/CRM tools.
Ability to work in rotational shifts.
Willingness to work on rotational weekly offs.
Customer-oriented with good problem-solving skills.
Eligibility
Minimum 1 year of on-paper experience in Customer Support or Sales.
Must possess all relevant employment documents for verification.
Immediate joiners are preferred (if applicable).
Job Type: Full-time
Shift: Rotational Shifts
Weekly Off: Rotational Weekly Offs