• Call existing customers daily for order booking
• Send product photos, PDFs, catalogs, and scheme details on WhatsApp
• Understand customer requirements and suggest products
• Prepare sales invoices/orders in software
• Coordinate with warehouse team for dispatch
• Follow up with customers regarding pending orders and delivery status
• Follow up for payments and outstanding balances
• Maintain customer calling records and order status
• Inform customers about new arrivals, offers, and schemes
• Resolve basic customer complaints or escalate to seniors
• Maintain proper communication between customer, sales team, and warehouse