A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
12,000 - 15,000 /महीना
Club Viator Private Limited
कस्बा, कोलकाता
ग्राहक सहायता / टेलीकॉलर में 0 - 2 वर्षो का अनुभव
फुल टाइम
Job Title: MRD Executive (Member Relationship Desk)
Company: Club Viator Private Limited
Industry: Holiday & Travel Services
Handle customer care calls related to holiday memberships, bookings, and service queries.
Respond to customer emails professionally and within defined timelines.
Perform accurate data entry of customer details, interactions, and service records in the system.
Coordinate with internal departments (sales, operations, finance) to resolve customer issues.
Maintain and update customer databases and membership records.
Follow up with existing members regarding services, renewals, and feedback.
Ensure a high level of customer satisfaction through effective communication and problem resolution.
Prepare basic reports related to customer calls, emails, and data records as required.
Maintain confidentiality of customer and company data.
