We are looking for a Customer Support Executive to join our team in Golghar, Gorakhpur. The ideal candidate will handle customer interactions, resolve queries, and ensure a positive customer experience. Freshers and experienced candidates are welcome to apply.
Key Responsibilities:
Handle inbound and outbound customer calls professionally.
Respond to customer queries and provide accurate information.
Resolve customer complaints and escalate complex issues when necessary.
Maintain records of customer interactions and follow-ups.
Coordinate with internal teams to ensure timely issue resolution.
Meet daily and monthly performance targets.
Deliver excellent customer service and maintain customer satisfaction.
Requirements:
Minimum qualification: 12th Pass or Graduate.
Good communication skills in Hindi; basic English is preferred.
Basic computer knowledge and typing skills.
Ability to work in a team environment.
Customer-focused attitude and problem-solving skills.
Freshers can apply.