📢 Hiring: Customer Support Executive
Position: Customer Support Executive
Location: Salt Lake Sector 5, Kolkata
Experience: Freshers & Experienced Candidates
Qualification: 12th Pass / Graduate
Process: Voice / Chat / Blended
💼 Responsibilities
Handle customer queries through calls and/or chats.
Provide accurate information and resolve customer issues.
Maintain a professional and customer-friendly approach.
Record customer interactions and update necessary information.
Escalate complex issues to the concerned team.
Meet process-specific quality and performance targets.
👤 Requirements
Good communication skills in English.
Basic computer knowledge.
Customer-focused attitude.
Freshers are welcome to apply.
Candidates should be comfortable with rotational shifts.
💰 Salary & Benefits
6 days working
1 rotational week off
Rotational shifts
Night shifts may be applicable.
Drop facility available for eligible shifts.
9 hours working including breaks.
📩 Interested candidates can share their CV for further details.