We are looking for a Customer service executive to join our team Company:- VK Venture private LTD to handle customer calls, provide exceptional customer support and resolve queries related to Industry.
Key Responsibilities:
Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Job Requirements:
You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with Day rotational shift starting from 8am to 5pm & 11am to 8pm shift.
Job location / Office Address:-
VK Venture Pvt. Ltd. B-103/104, 1st floor, Tower no.1, International Infotech Park, Above Vashi Railway Station, Vashi, Navi Mumbai- 400703