Job Overview
We are looking for enthusiastic and customer-focused Voice Process Executives to join our team. The ideal candidate should be fluent in both English and Hindi and possess excellent communication skills to handle customer interactions effectively.
Key Responsibilities
Handle inbound and outbound customer calls professionally.
Resolve customer queries and concerns efficiently.
Provide accurate information regarding products and services.
Maintain high-quality customer service standards.
Document customer interactions and update records accurately.
Meet daily productivity and performance targets.
Follow company policies and process guidelines.
Required Skills
Fluent communication in English and Hindi.
Strong verbal communication and listening skil…