Customer Service
Handle inbound and outbound customer calls professionally.
Respond to customer inquiries and provide accurate information about products and services.
Resolve customer complaints and concerns efficiently.
Deliver a high level of customer satisfaction through effective problem-solving.
Build positive and long-term customer relationships.
Maintain accurate records of customer interactions and follow-ups.
Sales & Customer Engagement
Identify customer needs and recommend suitable products or services.
Promote company offerings through effective communication.
Support sales activities and contribute to business growth.
Achieve assigned sales and performance targets.
Follow up with customers to ensure satisfaction and engagement.