A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
18,000 - 25,000 /महीना
Victa Earlyjobs Technologies Private Limited
जयनगर, बैंगलोर
ग्राहक सहायता / टेलीकॉलर में 0 - 5 वर्षो का अनुभव
फुल टाइम
Role Overview
We are looking for enthusiastic and customer-focused Customer Support Executives to join our team. The selected candidates will be responsible for handling customer interactions over the phone, understanding their requirements, resolving queries.
This role is suitable for both freshers and experienced candidates who have good communication skills and are comfortable working in a customer-facing voice process.
Key Responsibilities
• Handle inbound and outbound customer calls professionally.
• Understand customer requirements and provide appropriate information and solutions.
• Maintain a positive and professional approach while communicating with customers.
• Follow the defined process, quality standards, and customer service guidelines.
• Record customer interactions and update relevant information accurately.
• Escalate complex customer issues to the appropriate team when required.
• Ensure a high level of customer satisfaction through effective communication and timely resolution.
