Customer Care Executive

Customer Service Representative – Traya Voice Process

Company: Radical Minds Technologies Pvt. Ltd.
Location: HSR Layout, Bengaluru (Work From Office)
Employment Type: Full-Time
Experience: 0–5 Years
Openings: 50

Job Summary

Radical Minds Technologies Pvt. Ltd. is hiring Customer Service Representatives for the Traya Voice Process. We are looking for enthusiastic and customer-focused candidates who can handle inbound and outbound customer calls, resolve queries efficiently, and deliver an excellent customer experience.

Key Responsibilities

• Handle inbound and outbound customer calls professionally.

• Assist customers with inquiries, complaints, and service requests.

• Provide accurate information and effective resolutions.

• Maintain and update customer records in CRM systems.

• Follow company policies, quality standards, and compliance guidelines.

• Achieve daily productivity and performance targets.

• Ensure high levels of customer satisfaction through effective communication.

Eligibility Criteria

• Graduates (Freshers can apply).

• Non-graduates with a minimum of 1 year of customer service experience.

• Strong verbal communication skills.

• Basic computer knowledge and typing skills.

• Willingness to work from the office in HSR Layout, Bengaluru.

Language Requirements

• Hindi (Mandatory)

• English (Mandatory)

• Any One Regional Language: Kannada / Tamil / Telugu

Required Skills

• Customer Service

• Communication Skills

• Active Listening

• Interpersonal Skills

• Problem Solving

• Objection Handling

• Target Orientation

• Adaptability

Salary & Benefits

• Competitive salary package

• Career growth opportunities

• Professional work environment

• Training and skill development support

Job Details

• Work Mode: On-Site

• Shift: Rotational (as per business requirements)

• Age Limit: 18–30 Years

Interested candidates can apply immediately and join a growing customer service team with excellent career development opportunities.

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