Customer Care Executive

Job Description

••Job Description: Customer Care Executives (Voice & Sales Process)••

We are looking for dedicated Customer Care Executives to join our team for both Voice and Sales processes. As a Customer Care Executive, you will handle inbound and outbound calls, addressing customer inquiries, providing information about our products/services, and resolving issues effectively. Fluency in English is mandatory, along with proficiency in any two South Indian languages such as Tamil, Telugu, Malayalam, or Kannada.

••Qualifications:••

- Minimum educational qualification: 12th pass.

- Age between 18 to 30 years.

- Excellent communication skills in English and proficiency in any one South Indian languages. (Tamil, Kannada, Malayalam, Telugu)

- Ability to empathize with customers and prioritize their needs.

- Prior experience in customer service or sales will be an advantage.

••Responsibilities:••

- Manage customer interactions professionally and courteously.

- Achieve sales targets and KPIs as set by the company.

- Ensure high customer satisfaction through effective problem-solving.

- Adhere to company policies and procedures.

••Salary and Benefits:••

- Starting salary: INR 15,000 per month.

- Performance-based incentives.

- Comprehensive training and growth opportunities.

Join our team and contribute to our commitment to exceptional customer service.

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