A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
16,000 - 30,000 /महीना*
Transformative Technologies
थानिसेंड्रा मुख्य रोड, बैंगलोर
₹5,000 इनसेंटिव्स शामिल
ग्राहक सहायता / टेलीकॉलर में 0 - 3 वर्षो का अनुभव
Full Time
We are looking for a Customer Care Executive to join our team at Transformative
Technologies. This role involves handling calls, providing exceptional customer
support, and addressing queries and concerns related to Health/ Term Insurance.
The role offers ₹17000 - ₹23000 and a dynamic environment with opportunities for
growth.
Key Responsibilities:
• Handle customer calls in a professional and efficient manner
• Address customer queries, concerns, and complaints with a problem-solving
approach
• Maintain accurate records of customer interactions and follow-ups
• Provide timely and relevant information to customers to resolve their issues
• Work collaboratively with other teams to escalate and resolve complex issues
• Meet performance targets, including call handling time, customer
satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 12th Pass and 0 - 0.5 years of
experience. You will be responsible for resolving customer complaints, offering
relevant information, and escalating complex issues to the appropriate
department when necessary. Candidates must be open to a 6 days working week
during the Day shift.
