Job description
Role & responsibilities
We are currently having openings in our Voice Process (L1) 100% work from office.
With fixed salary & permanent hiring.
• Designation-
Customer Support Associate (L1).
• Job Profile-
Have to resolute customers query Voice Call
• Mandatory Criteria-
Graduation
experienced can apply
Excellent verbal communication skill in English & Hindi without major MTI for Voice
process
Customer orientation.
Ready to work in 24/7 Shifts
No planned leave for upcoming 3 month after joining
10 hours of the day, 9 hrs. work and 1 hour break
5 days working (rotational week off)
Should have a typing speed of 25WPM with 90% accuracy
• Interview Structure-
HR round - General check. –
Typing Test
OPS round – General Check
Voice Versant (V4 and above)
PMAP
Client Round – Video Call
100% fixed salary
Pick up or drop for odd shifts
• Documents Required –
Education Mark sheets
Aadhar Card
Pan Card