A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
15,000 - 25,000 /महीना
Sanosyzo Private Limited
एन आई बी एम, पुणे
ग्राहक सहायता / टेलीकॉलर में 0 - 5 वर्षो का अनुभव
फुल टाइम
KEY RESPONSIBILITIES :
● Handle customer queries and complaints via calls, emails, chat, and social media.
● Identify customer needs and provide accurate information and effective solutions.
● Manage orders, exchanges, refunds, and ensure timely resolution.
● Maintain detailed records of customer interactions and follow company communication policies.
● Meet sales and service targets while creating positive customer experiences.
● Generate leads and build long-term customer relationships.
● Go the extra mile to enhance customer satisfaction and build customer love.
KEY SKILLS & BASIC QUALIFICATIONS :
● Excellent verbal communication skills.
● Ability to handle phone inquiries and provide effective solutions.
● Goal-oriented with a focus on achieving sales targets.
● Good record-keeping and documentation skills.
● Familiarity with CRM software and phone communication systems.
