Company :- Teleperformance
Inbound voice process
Key responsibilities and Accountability
• Engaging in active listening with customers, confirming, or clarifying information and diffusing angry customers, as needed.
• Understanding client requirements and offering product; accordingly, answering potential customers questions and follow-up call questions
• Need to adhere to the shift adherence
Requirement: 24 FTEs
Qualification: Graduate
Experience: Experience (Tele calling)
Language Proficiency: Good Communication Skills
Assessment: VETI 4 in Versant
Languages: (English+ Hindi+ Telugu ) OR (Kannada+ English) OR (Tamil + English),
Salary Fresher :- 18k ctc
Salary Expericed :-21k ctc
Job location : NSL Centrum, 2nd floor, Landmark: Brand factory, Plot. No. S-1 Survey no. 1043&1048, Phase1&2, Kukatpally Housing Board Colony, Hyderabad, Telangana 500072