A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
26,000 - 35,000 /महीना
Policybazaar Insurance Brokers Private Limited
सेक्टर 44, गुडगाँव
ग्राहक सहायता / टेलीकॉलर में 0 - 2 वर्षो का अनुभव
फुल टाइम
Location: Sector 44, Gurugram
(Walk-in Interviews only)(No virtual interviews)
Employment Type: Full-time
Salary range: 2.5 - 4LPA, depending on relevant experience.
Job Description:
Policy Bazaar is seeking enthusiastic and customer-focused individuals to join our team as Customer Service Executives. In this role, you will be responsible for managing customer inquiries and driving sales through various channels. This is a blended process position, offering a dynamic work environment where you can grow and develop your skills.
Responsibilities:
Handle customer inquiries via phone.
Provide detailed information about our products and services.
Assist customers in making informed decisions about their insurance needs.
Maintain accurate records of customer interactions and transactions.
Resolve customer complaints in a professional and timely manner.
Collaborate with team members to improve customer satisfaction.
Requirements:
Experience: 0-4 years in customer service or sales.
Excellent communication and interpersonal skills.
Ability to handle high-pressure situations and resolve conflicts effectively.
Basic computer skills and familiarity with CRM systems.
Strong problem-solving abilities and attention to detail.
High School Diploma and Bachelor's degree preferred.
Language : Telugu, Marathi,Malayalam,kannada,hindi
Working Conditions:
6-day working week.
No virtual rounds
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