A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
10,000 - 22,000 /महीना
Mahindra Logistics Limited
जोगेश्वरी (पूर्व), मुंबई
ग्राहक सहायता / टेलीकॉलर में फ्रेशर
फुल टाइम
Designation: Customer Support Executive
Department: Customer Service / Operations
Experience: 0–3 years
Qualification: 12th Pass / Graduate
Job Responsibilities
Handle customer queries through calls, emails, chat, and other communication channels.
Understand customer concerns and provide accurate and timely solutions.
Resolve complaints professionally while maintaining a positive customer experience.
Follow up with customers until their issues are completely resolved.
Maintain accurate records of customer interactions and complaints.
Coordinate with internal teams to resolve customer-related issues.
Meet daily/weekly customer service and productivity targets.
Maintain good communication and professional customer-handling skills.
Follow company policies, processes, and service standards.
