A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
12,000 - 16,000 /महीना
Infinite Zeros
मोटेरा, अहमदाबाद
ग्राहक सहायता / टेलीकॉलर में 0 - 2 वर्षो का अनुभव
फुल टाइम
f you’re a Customer Support Executive, who loves what you do, then please do join us, we’d love to hear from you.
What you will be doing? (Your key responsibilities):
Addressing customer queries, concerns, and complaints through various channels such as phone, email, live chat, or social media.
Coordinating and communicating with other departments such as sales, logistics, or technical support to ensure issue resolution.
Checking duplicate orders and making calls to customers for order confirmation.
NDR-Doing NDR calls to confirm RTO and re-attempt with customers, submitting the data to logistics.
Follow-ups for delivery and maintaining RTO refunds.
You are a pro at:
Knowledge of all our products
Handling Customers
