A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
15,000 - 30,000 /महीना
Hexaware Technologies
घान्सोली, मुंबई
ग्राहक सहायता / टेलीकॉलर में 0 - 2 वर्षो का अनुभव
फुल टाइम
Roles and Responsibilities
Handle customer queries via phone calls, emails, and chats to resolve their issues in a timely and professional manner.
Provide accurate information on products/services offered by the company to customers.
Identify opportunities for upselling/cross-selling of relevant products/services based on customer needs.
Maintain records of all interactions with customers using CRM software (Zoho).
Desired Candidate Profile
0-3 years of experience in BPO/Call Centre environment handling international voice process.
Excellent communication skills with ability to handle multiple conversations simultaneously.
Proficiency in English language is mandatory; knowledge of Hindi language is an added advantage.
Contact - 7977783887
Email - MaryamT@hexaware.com
