Role & Responsibilities
Handle customer queries through calls, chats, and emails.
Provide accurate information about products and services.
Resolve customer complaints in a professional manner.
Maintain proper records of customer interactions.
Follow up with customers to ensure issue resolution.
Coordinate with internal teams for quick support.
Maintain good communication and customer satisfaction.
Achieve daily and monthly performance targets.
Requirements
Good communication skills in Hindi and basic English.
Basic computer knowledge.
Ability to handle customers politely and patiently.
Freshers and experienced candidates can apply.
Graduation or 12th pass can apply (depending on company requirements).