Location: Lalbagh, Bengaluru (Work From Office)
Job Type: Full-Time
Work Days: 6 days/week
Shift Timing: 10:00 AM – 7:00 PM
We are hiring a motivated and empathetic Customer Success Associate who is fluent in Hindi. The role involves supporting customers in the sensitive domain of male reproductive healthcare, ensuring seamless communication, guidance, and confidentiality at all times.
Handle inbound and outbound customer calls
Assist customers with appointment scheduling and order support
Provide clear product and service information
Resolve customer queries with professionalism and empathy
Maintain updated and accurate records in Zoho CRM
Adhere to strict confidentiality in all interactions
Male candidates only
Fluency in Hindi is mandatory
Graduation preferred
0–3 years of experience (Telecalling experience is a plus)
Strong communication & customer-handling skills
Must be able to work from office (Lalbagh, Bengaluru)
Professional, empathetic, and confidentiality-driven approach
Base Salary: ₹18,000 – ₹23,000 per month
Performance Incentives:
Average: ₹8,000
Top performers: up to ₹20,000
Free lunch provided
Insurance after 3 months
Growth opportunities within a healthcare startup