We are looking for a Customer Service Executive to handle customer chats, provide exceptional customer support and resolve queries related to Industry. The role offers an attractive in-hand salary of 24,000-30,000 and opportunities for growth.
Key Responsibilities:
Handle customer chats professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Job Requirements:
The minimum qualification for this role is HSC and Fresher and Experienced both can apply. You will be responsible for addressing customer queries, solving complaints via chats and escalating complex issues when necessary. The candidate should be comfortable with Rotational shift.