🚨 AXIS BANK PROCESS | CUSTOMER CARE EXECUTIVE 🚨
🧑🏻💻Client: Axis Bank
🏢Company: Cogent E Services Limited
💼 Role: Customer Care Executive (Voice & Sales)
💻 Work Mode: Work From Office
⚡ Immediate Hiring
🎓 Eligibility
✅ 12th Pass & Above
✅ Freshers & Experienced Can Apply
✅ Good Communication Skills
🗣️ Languages Required
✅ English + Hindi
✅ English + Hindi + Kannada
✅ English + Hindi + Tamil
✅ English + Malayalam
💰 Salary & Benefits 💵 CTC: ₹21,000 – ₹23,000
💰 Take Home: ₹18,500 – ₹20,000
📚 45 Days Paid Training (₹15,000)
🚀 Career Growth Opportunities
🕐 Shift Details 👨 Male: 24/7 Rotational Shifts
👩 Female: 7 AM – 7 PM Shift Window
📋 Roles & Responsibilities
📞 Handle inbound customer calls and service requests
🤝 Understand customer needs and provide appropriate solutions
💬 Assist customers with banking-related queries and information
📝 Maintain accurate customer records and call logs
⌨️ Update customer details in the system accurately
🎯 Achieve quality, productivity, and performance targets
📢 Explain banking products, services, and offers when required
🔄 Follow up on customer requests and ensure timely resolution
✅ Adhere to company policies, compliance guidelines, and processes
😊 Deliver a positive customer experience with professionalism and empathy
🎧 Handle escalations effectively and coordinate with internal teams when needed
📢 Freshers Welcome | Immediate Joiners Preferred
🔥 Start Your Career with the Axis Bank Process. Apply Now!