A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
13,000 - 17,000 /महीना
A A P K A Tourism Private Limited
नेहरू प्लेस, दिल्ली
ग्राहक सहायता / टेलीकॉलर में 0 - 2 वर्षो का अनुभव
फुल टाइम
Job Description: Customer Care Executive
Company: AAPKA Tourism Pvt. Ltd.
Experience: Fresher to 2 Years
Department: Customer Support
Reporting To: Team Leader / Manager
Employment Type: Full-Time
Location: 1522 B, 15th Floor, Hemkunt Chambers 89, Nehru Place, Delhi 110019
Salary Range: 13K – 17K
Roles & Responsibilities:
Handle inbound and outbound customer calls professionally.
Provide accurate information about travel packages, services, and offers.
Address customer inquiries, requests, and complaints in a timely manner.
Maintain and update customer records in CRM / Excel systems.
Follow up with customers to ensure service satisfaction.
Coordinate with internal teams for bookings and confirmations.
Maintain high standards of communication and customer service.
Eligibility & Skills:
Graduate / Undergraduate in any discipline.
Excellent verbal communication skills (English & Hindi preferred).
Basic computer knowledge (MS Excel, Email, CRM tools).
Customer-focused attitude with problem-solving skills.
Ability to work in a fast-paced environment.
Training will be provided to freshers.
Working Schedule & Compensation:
6 days working
Salary and incentives as per company policy
