Make welcome calls to new customers as per the assigned database.
Introduce the company and welcome customers professionally.
Verify customer details and booking/requirement information.
Explain the process, services, timelines, and important instructions clearly.
Resolve basic customer queries and provide accurate information.
Coordinate with internal teams for customer requests and follow-ups.
Maintain proper records of calls, feedback, and customer interactions.
Follow up with customers whenever required.
Maintain a polite, professional, and positive communication style.