Customer Care Associate

We are looking for a customer-focused and enthusiastic Customer Care Associate to join our team. The ideal candidate will be responsible for handling customer interactions through inbound and outbound calls, understanding customer requirements, resolving queries, and ensuring a positive customer experience.

The candidate should possess excellent communication skills, a problem-solving attitude, and the ability to work in a target-driven environment while maintaining high standards of customer service.

Key Responsibilities:

• Handle inbound and outbound customer calls professionally.

• Understand customer concerns and provide accurate resolutions.

• Assist customers with product, service, and account-related queries.

• Maintain customer records and update details in the CRM system.

• Follow company processes, quality standards, and communication guidelines.

• Build positive customer relationships through effective communication.

• Meet productivity, quality, and customer satisfaction targets.

• Identify opportunities to promote relevant products and services.

Eligibility:

• 12th Pass & Above

• Freshers and Experienced Candidates

• Hindi & English Mandatory

• Versant Level 4 Mandatory

• Basic Computer & MS Office Knowledge

⏰ Shifts: Morning, General & Split Shifts

📅 Weekend/Festival flexibility required

📍 Interview Location:

HRH Next Services Limited, Tapaswiji Arcade, Hosur Road, Near Silk Board, BTM 1st Stage, Bengaluru - 560068

🔥 100 Vacancies Available

⚡ Immediate Joiners Preferred

⚠️ No Registration Fee | No Charges for Job Opportunities.

• इस फुल टाइम ग्राहक सहायता / टेलीकॉलर Job में ग्राहक सहायता / टेलीकॉलर में 0 - 1 वर्षो का अनुभव वाले उम्मीदवारों की जरुरत है।