Counsellor

We are looking for a Counsellor to join our team at Interhire Solutions to handle customer calls, provide exceptional customer support and resolve queries related to Health/ Term Insurance. The role offers an attractive in-hand salary of ₹20000 - ₹30000 and opportunities for growth.

Key Responsibilities:

• Handle customer calls professionally and efficiently.

• Address customer queries, resolve concerns and manage complaints.

• Keep records of customer interactions and follow up when required.

• Provide customers with accurate information to help resolve their issues.

• Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 4 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the day shift.

• इस फुल टाइम ग्राहक सहायता / टेलीकॉलर Job में ग्राहक सहायता / टेलीकॉलर में 1 - 4 वर्षो का अनुभव वाले उम्मीदवारों की जरुरत है।