JOB DESCRIPTION
We are hiring Telecallers to join our team at Digital Flow for Collection/ Recovery Telecaller..Both Freshers and experienced can apply.. We are direct company .. Direct Joining.. No additional charges needs to pay.. We worked for Bank and NBFCs. No Targets based Job. Fixed Salary + Attractive IncentiveThe role offers an attractive in-hand salary of ₹11000 - ₹17000 and opportunities for growth.
Key Responsibilities:
Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Job Requirements:
The minimum qualification for this role is 10th Pass and 0 - 2 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the day shift.