We are looking for an experienced Collection Supervisor to manage Banking & Finance Recovery & Collection processes.
Key Responsibilities:
Handle and monitor multiple banking/finance collection accounts and portfolios.
Manage and coordinate Telecalling and Field Collection teams.
Ensure the team achieves client-defined collection and recovery targets.
Monitor daily team performance, productivity, and collection numbers.
Track cases, follow-ups, payments, commitments, and field visits.
Guide and motivate team members to achieve monthly targets.
Prepare and share daily/weekly performance reports with management.
Ensure proper process compliance and timely client deliverables.
Identify performance gaps and take corrective actions to improve team productivity.
💰 Salary: Fixed Salary + Attractive Incentives
🕒 Shift: Fixed Shift