कस्टमर सपोर्ट कलेक्शन मैनेजर

We are looking for a Collection Manager to join our team at SHREE GANESH ASSOCIATES. The role offers ₹30,000 - ₹60,000 and involves managing customer calls, delivering outstanding customer service related to Banking. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

• Manage NPA and WRITE OFF POOL AGRI LOAN COLLECTIONS in a professional manner.

• Respond to TEAM MEMBERS/ COLLECTION MANAGERS inquiries, complaints and concerns with a problem-solving mindset.

• Review team performance interactions and track follow-ups.

• Able to chase and achive targets.

• Collaborate with team members to escalate and address more complex concerns.

• Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 3 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift. must have Four wheeler and travel across Rajasthan

• इस फुल टाइम ग्राहक सहायता / टेलीकॉलर Job में ग्राहक सहायता / टेलीकॉलर में 3 - 6+ वर्षो का अनुभव वाले उम्मीदवारों की जरुरत है।