कलेक्शन एग्जीक्यूटिव

Job Description For CSR

Overview:

The Debt Collections Specialist is responsible for managing overdue accounts by contacting individuals or businesses to negotiate payment arrangements. The role emphasizes resolving outstanding balances while maintaining a professional, empathetic, and customer-focused approach.

Designation:

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CSR (Customer Support Representative)

Responsibilities and Duties:

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Conduct outbound calls to the company’s existing customers.

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Inform customers about outstanding bills, payment terms, and due dates.

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Follow up diligently to ensure timely payment collections.

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Maintain accurate records of calls, payment commitments, and updates in the system.

Key Skills:

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Proficiency in Hindi and English is mandatory.

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Knowledge of additional languages such as Kannada, Tamil, Telugu, or Malayalam is an advantage.

Required Experience and Qualifications:

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Experience: Open to both freshers and candidates with up to 3 years of experience.

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Education: Minimum qualification of 12th grade or higher.

Benefits:

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Opportunity to earn unlimited incentives.

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Provident Fund (PF).

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Employee State Insurance Corporation (ESIC).

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Gratuity Benefits.

Additional Information:

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Job Type: Full-Time

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Working Days: Monday to Saturday.

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Work Timings: 09:00 AM to 06:00 PM.

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Gender: Open to all.

Office Location:

• https://maps.app.goo.gl/D8RYVQBtEm1AS2m67

Office Address:

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Sanskrithi Signet, No. 76, 2nd Floor, 100ft Outer Ring Road, Next to Central Silk Board Metro Station, Above Bank of Baroda, BTM 2nd Stage, Bengaluru-68

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