A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
12,000 - 20,000 /महीना
Satmat Group
विमान नगर, पुणे
ग्राहक सहायता / टेलीकॉलर में 0 - 6+ वर्षो का अनुभव
फुल टाइम
Make outbound calls to customers regarding pending and overdue EMI payments.
Follow up with customers regularly to ensure timely payment of outstanding EMIs.
Explain pending dues, payment dates, and available payment options to customers.
Maintain proper records of customer conversations, payment commitments, and follow-ups.
Track promised payment dates and follow up accordingly.
Handle customer queries related to EMI payments and outstanding dues.
Achieve assigned monthly collection and recovery targets.
Escalate unresolved or high-risk accounts to the concerned senior/team leader.
Maintain professional and respectful communication with customers at all times.
Update daily collection and follow-up status in the assigned system or tracker.
Coordinate with the concerned team regarding payment confirmations and account updates.
