Requirement:
1.Candidates must be minimum 10th passed with clear police verification background.
2. 2-5 years of experience with good profile in Banking collection.
3.Candidate should be DRA certified.
Job Description: Telecaller
Communicate with delinquent customers regarding their outstanding debts, negotiating payment plans, settlements.
Maintain timely feedback and updation of trails in the systems based on the communication held with customers.
Job Description: Team Leader
Manage a team responsible for collection of outstanding receivables from customers.
Interact and visit delinquent customers regarding their outstanding debts.
Oversee daily operations, ensuring timely follow-ups on overdue payments.
Coordinate with Banks on timely basis to identify areas for improvement and boost collections.
Responsible to maintain audit checks as per Banks compliance policies.