We are looking for a collection Executive to join our team RS Associates to handle the recovery of outstanding debts or payments from individuals or businesses. It involves communicating with debtors, negotiating payment plans, and ensuring compliance with legal and company policies.The role offers an attractive in-hand salary of In Hand Salary and opportunities for growth.
Key Responsibilities:
Debt Recovery: Focuses on collecting payments owed to the company.
Customer Communication: Involves contacting customers via phone, email, and/or mail to discuss debts and payment arrangements.
Negotiation and Payment Plans: Negotiates payment plans with customers to facilitate debt repayment.
Record Keeping: Maintains accurate records of all communication and actions related to debt collection.
Compliance: Ensures adherence to all applicable laws and company policies regarding debt collection.
Problem Resolution: Addresses billing errors, disputes, and customer inquiries.
Reporting: Prepares and submits reports on collection activities and progress.
Job Requirements:
The minimum qualification for this role is 12th above and 0-1 year.You will be responsible for Maintaining professionalism and empathy when dealing with clients is important for building positive relationships. The candidate should be comfortable with Working 6 Days during the Shift Type shift.