📢 Job Opening: Customer Care Associates – Lytx
📍 Location: Bangalore
🧩 Open Positions: 15
🛠️ Product: Video Analytics Solutions
🏢 Company: Lytx
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### About Lytx
Lytx is a leader in video telematics and analytics, helping organizations improve fleet and driver safety through advanced video technology and data-driven insights. Join our team to be part of an innovative company that’s transforming the way businesses operate on the road.
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### Role: Customer Care Associate
💼 Job Type: Full-time
🕘 Work Hours: 9:30 AM – 6:30 PM
🎓 Qualification: 12th pass or above
📅 Experience: Open to both Freshers and Experienced candidates
🎂 Age Limit: Maximum 35 years
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### Responsibilities:
• Handle inbound and outbound customer service calls professionally.
• Provide accurate information about Lytx's video analytics products and services.
• Resolve customer issues efficiently and escalate as necessary.
• Maintain records of customer interactions and transactions.
• Collaborate with internal teams to ensure customer satisfaction.
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### Skills Required:
• Good communication skills (English, Hindi; regional language is a plus)
• Basic computer knowledge and data entry skills
• Patience and a customer-centric approach
• Problem-solving and multitasking abilities
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### Salary & Benefits:
• Monthly Salary: ₹25,000 – ₹30,000
• Incentives: Yes (Performance-based)
• Petrol Allowance: Not applicable
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### Why Join Lytx?
• Be part of a fast-growing company in the cutting-edge video analytics space.
• Excellent work culture and career development opportunities.
• Performance-based growth and incentives.