कलेक्शन एग्जीक्यूटिव

Job description:

This is a completely voice-based process.

Job Role:

Candidates will be handling customer calls through a provided system. Once login is completed, calls will be automatically assigned.

Training:

Comprehensive training will be provided to help you understand the process, communication style, and customer handling techniques.

Key Responsibilities:

Handle outbound/inbound calls through the system

Speak with customers who have pending EMI payments

Politely remind and guide customers to make their EMI payments on time

Follow the communication guidelines provided during training

Maintain professionalism and clarity while interacting with customers

Salary & Incentives:

The salary for freshers ranges from ₹14,000 to ₹20,000 per month, depending on performance and qualifications. In addition to the fixed salary, employees are eligible for attractive incentives, including:

Daily incentives

Weekly incentives

Monthly performance-based incentives

These incentives provide an opportunity to significantly increase overall earnings based on individual performance.

Experienced candidates applying for Loan Recovery roles will be evaluated based on their prior experience and last drawn CTC. Submission of an experience letter and last three months’ bank statements is mandatory for all such candidates.

Candidate Warning

After taking all the required information, if a candidate stops responding or attends the interview only to waste our time, we will take the matter seriously.

We will report such behavior to Apna and raise a formal complaint regarding the candidate. We may also block the candidate’s profile/number from further communication and report the conduct through the relevant job platforms, as applicable.

Please respect the recruitment process and communicate properly if you are no longer interested in the opportunity.

• इस फुल टाइम ग्राहक सहायता / टेलीकॉलर Job में ग्राहक सहायता / टेलीकॉलर में 6 - 60 महीने का अनुभव वाले उम्मीदवारों की जरुरत है।