JOB DESCRIPTION for COLLECTION TELE-CALLER
• Contact customers via dialer/phone to inform them of overdue accounts and payment status.
• Negotiate for overdue payments and settlements within established guidelines.
• Update customer information and payment records in the system.
• Follow up on established payment arrangements with customers.
• Address and resolve customer inquiries and disputes regarding payments.
• Target oriented approach.
SKILLS
• Communication
• Negotiation
• Time Management
• Problem Solving
• Pressure handling
ELIGIBILITY & SALARY CRITERIA
• Experience - Both Fresher and Experienced can apply (DRA or Non-DRA)
• Salary - 15k-22k (Negotiable as per previous salary package) + lucrative incentives on Target achievement.
• Qualification - 10th or above