A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
20,000 - 35,000 /महीना*
Finvin Estate Technologies Private Limited
अंधेरी एमआईडीसी, मुंबई
₹5,000 इनसेंटिव्स शामिल
ग्राहक सहायता / टेलीकॉलर में 2 - 3 वर्षो का अनुभव
फुल टाइम
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is [••min_qualification_label••] and [••experience_range_label••]. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a [••working_days_label••] week during the [••shift_type_label••] shift.
