Job Description – Collection Executive (Loan Recovery)
Company: Duepulse Technologies Private Limited
Position: Collection Executive
Department: Collections / Loan Recovery
Experience: Fresher to 2 Years
Qualification: 12th Pass / Graduate
Job Type: Full-Time
Job Responsibilities
Contact customers regarding overdue loan payments through calls.
Follow up with customers for pending EMIs and outstanding dues.
Handle loan recovery and payment collection activities.
Explain repayment options and payment schedules to customers.
Maintain proper records of customer communication and payment commitments.
Achieve daily, weekly and monthly collection targets.
Handle customer queries professionally and resolve payment-related concerns.
Ensure timely follow-ups with overdue customers.
Required Skills
Good communication skills in Hindi.
Basic knowledge of MS Excel and computers.
Convincing and negotiation skills.
Ability to handle customer calls professionally.
Target-oriented and self-motivated.
Freshers are welcome to apply.
Experience: 0–2 Years in Telecalling, Loan Recovery, Banking or Collections preferred.