Key Responsibilities
Handle customer calls professionally (queries, complaints, order/status support)
Maintain accurate call logs and basic reports
Follow scripts, SOPs and escalation matrix
Coordinate with operations/support team for quick resolution
Deliver clean communication and closure on every ticket
Shift Type
Part-time
Night shift
Skills & Fit
Good communication (Hindi / English)
Customer handling mindset
Comfortable with night shifts
Basic computer & CRM knowledge is a plus
Reliable, punctual and process-driven
What we’re offering
Fixed monthly salary: ₹7,000 – ₹8,000
Fast learning curve
Stable part-time opportunity with real exposure to operations