We are looking for a Call Center Executive to join our team at Micro Management Associate. This role involves handling calls, and collect their pending payments of personal loan through (NBFC )and Banking . The role offers ₹11,000 - ₹20,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner.
Maintain accurate records of customer interactions and follow-ups
Work collaboratively with other teams to escalate and resolve complex issues
followup customer for their pending Emi .
Job Requirements:
The minimum qualification for this role is below 10th and 0 - 6 months of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.