Business Manager

We are looking for a Business Manager to join our team at Reliance Spares International to handle customer calls, provide exceptional customer support and resolve queries related to Automobile Industry.

Key Responsibilities:

• Handle customer calls professionally and efficiently.

• Address customer queries, resolve concerns and manage complaints.

• Keep records of customer interactions and follow up when required.

• Provide customers with accurate information to help resolve their issues.

• Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12Pass and having experience in the Automobile industry would be a bonus. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 Working Days with timings between 10 AM to 8 PM.

• इस फुल टाइम ग्राहक सहायता / टेलीकॉलर Job में ग्राहक सहायता / टेलीकॉलर में 1 - 5 वर्षो का अनुभव वाले उम्मीदवारों की जरुरत है।