Business Development Executive

About the Company

AapniService.com is a growing home and professional services platform providing solutions such as home cleaning, appliance repair, water tank cleaning, and facility management. We are expanding our vendor network and looking for proactive professionals to onboard and manage service partners.

Job Summary

We are hiring a Business Development Executive responsible for vendor onboarding, training, and relationship management. The role includes ensuring vendors are well-informed about services, handling booking coordination, and resolving vendor queries to maintain smooth operations and high service quality.

Key Responsibilities

Vendor Onboarding & Expansion

• Identify and onboard new vendors/service providers (cleaning, repair, maintenance, etc.)

• Verify vendor documents, service capability, and coverage area

• Build and maintain a strong vendor network in assigned locations

Vendor Training & Detailing

• Educate vendors about AapniService.com services, pricing, and processes

• Train vendors on handling bookings, customer expectations, and app usage

• Ensure vendors follow SOPs, quality standards, and timelines

Booking Coordination & Support

• Coordinate with vendors for timely acceptance and completion of bookings

• Monitor ongoing service requests and ensure smooth execution

• Assist vendors in managing schedules and job assignments

Query Resolution & Relationship Management

• Act as a single point of contact for vendor queries and issues

• Resolve concerns related to payments, bookings, or operations

• Maintain long-term relationships and improve vendor satisfaction

Performance Monitoring

• Track vendor performance, ratings, and service quality

• Take corrective actions for underperforming vendors

• Collect feedback from vendors and customers for process improvement

Requirements

• Graduate in any discipline (Business/Marketing preferred)

• 1–3 years of experience in business development, vendor management, or operations

• Strong communication and interpersonal skills

• Ability to manage multiple vendors and tasks simultaneously

• Basic knowledge of mobile apps, CRM, and reporting tools

• Field mobility required (own vehicle preferred)

Key Skills

• Vendor Acquisition & Management

• Relationship Building

• Communication & Negotiation

• Problem Solving

• Operations Coordination

Salary & Benefits

• Fixed Salary + Performance Incentives

• Travel Allowance (if applicable)

• Mobile/Communication Allowance

• Growth opportunities within the company

• इस फुल टाइम ग्राहक सहायता / टेलीकॉलर Job में 1 - 5 वर्षो का अनुभव वाले उम्मीदवारों की जरुरत है।