Job Title: Business Development Executive –Survey Process

🌟 Job Overview

We are seeking enthusiastic and confident individuals to join our Survey Process team. Your role will involve conducting structured surveys with customers, collecting accurate data, and ensuring a smooth and professional interaction every time.

💼 Key Responsibilities

Make outbound calls to customers for survey-based interactions (no sales).

Follow a predefined survey script and collect responses accurately.

Maintain a polite, clear, and professional communication tone.

Record survey data correctly in the system/CRM.

Meet daily/weekly productivity and quality targets.

Understand customer sentiments and handle conversations respectfully.

Provide feedback on common customer concerns to improve survey design.

🎯 Skills & Qualifications

Excellent English communication skills with a neutral or understandable accent.

Strong listening and data-entry accuracy.

Ability to follow scripts and maintain call quality standards.

Comfortable with afternoon shifts .

Basic computer knowledge and good typing speed.

Prior BPO/International voice experience is preferred, but freshers are also welcome.

⏰ Work Environment

Outbound survey calling (NO sales, NO support).

 Fixed afternoon shifts as per timings.

 Energetic and target-driven work atmosphere.

5 days working (weekend Saturday Sunday Off).

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