Job Responsibilities
• Passenger Boarding : Reach boarding points on time and help passengers find their assigned seats
• Pre-Trip Coordination : Call travelers before departure to guide them to the boarding point.
• Communication : Use the internal crew app to connect with passengers, lounge staff, and the command center.
• Facilities Check : Inspect the bus to ensure all promised amenities work properly using a dally checklist.
• On-Board Support : Travel with the bus on night routes (typically 8 to 12 hours ) to handle mid - trip issues and spot bookings.